Shipping Policy

1. Digital Service Delivery

WeoneAi primarily provides digital AI automation services that are delivered electronically. Our services are designed for immediate or scheduled deployment based on your requirements.

Instant Access Services:

• AI automation platform access - Available immediately upon payment confirmation
• API keys and documentation - Delivered within 15 minutes of account activation
• Pre-built AI models and templates - Instant download after purchase
• Training materials and guides - Immediate access through customer portal

Scheduled Deployment Services:

• Custom AI model implementation - 1-4 weeks depending on complexity
• Business process automation setup - 3-10 business days
• Enterprise AI integration - Timeline agreed upon during consultation
• Training and onboarding sessions - Scheduled within 48 hours of request

2. Service Implementation Timeline

Standard AI Automation Services:

• Chatbot deployment: 2-5 business days
• Marketing automation setup: 3-7 business days
• Customer service AI integration: 5-10 business days
• Data analysis and reporting tools: 1-3 business days

Custom AI Development:

• Simple AI models: 1-2 weeks
• Complex automation workflows: 2-6 weeks
• Enterprise-grade solutions: 4-12 weeks
• AI model training and optimization: 1-4 weeks

3. Delivery Methods

• Cloud-based Deployment: Services deployed directly to your cloud infrastructure
• SaaS Platform Access: Immediate access through our secure web platform
• API Integration: RESTful APIs with comprehensive documentation
• On-premise Installation: Available for enterprise clients with specific requirements
• Hybrid Solutions: Combination of cloud and on-premise deployment

4. Delivery Confirmation and Support

• Email confirmation sent upon successful service deployment
• Detailed setup instructions and user guides provided
• Account dashboard updated with service status and access information
• 24/7 technical support available for service-related issues
• Video tutorials and documentation accessible through customer portal

5. Service Delays and Issues

In the rare event of service delivery delays:

• Immediate notification via email and phone (if provided)
• Updated timeline with explanation of delay reasons
• Priority support to resolve any technical issues
• Compensation or service credits may be offered for significant delays
• Alternative solutions provided when possible

6. International Service Delivery

• AI automation services available globally
• Cloud infrastructure deployed in multiple regions for optimal performance
• Compliance with local data protection and privacy regulations
• Multi-language support for international clients
• Time zone considerations for implementation and support

7. Training and Onboarding Delivery

• Live training sessions scheduled within 48 hours of service activation
• Self-paced learning modules available immediately
• Personalized onboarding for enterprise clients
• Follow-up sessions scheduled based on client needs
• Certification programs available for advanced users

8. Quality Assurance

• All AI services undergo rigorous testing before delivery
• Performance benchmarks verified prior to client handover
• Security audits completed for all custom implementations
• Client acceptance testing phase included in delivery process
• Post-delivery monitoring and optimization available

9. Contact Information

For service delivery inquiries or support:

• Email: [email protected]
• Technical Support: [email protected]
• Website: weoneai.com
• Live Chat: Available 24/7 through customer portal
• Phone Support: Available during business hours for enterprise clients